10th Anniversary

Tote Bag "Gratitude"

Shipping Fees

Shipping fees vary depending on your region and package size. For orders of 3 or less items excluding Kimono Robe or Trousers, the shipping fee will be "60 size". For orders of 4 or more items or orders including Kimono Robe or Trousers, the shipping fee will be 80 size. *Shipping fees may change if we run a separate campaign.

Domestic shipping fee

region	Packing Size	Shipping Fee
Hokkaido	60 size	1,410 yen
	Size 80	1,710 yen
Tokyo	60 size	820 yen
	Size 80	1,130 yen
Tohoku, Kanto, Shinetsu, Hokuriku, Tokai	60 size	880 yen
	Size 80	1,200 yen
Kinki	60 size	990 yen
	Size 80	1,310 yen
Chugoku and Shikoku	60 size	1,150 yen
	Size 80	1,440 yen
Kyushu	60 size	1,410 yen
	Size 80	1,710 yen
Okinawa	60 size	1,450 yen
	Size 80	1,810 yen

Overseas shipping fees

Area	Shipping Fee
South Korea, Taiwan	1,450 yen
Hong Kong, Singapore, Indonesia, Malaysia, Philippines, Thailand	1,900 yen
Europe, Oceania, France, Germany, Italy, United Kingdom (UK), Canada	3,150 yen
United States (US)	3,900 yen

Regarding product shipping method and shipping status

Products ordered by customers will be delivered by "Yu-Pack".
You can find the Yu-Pack shipping slip number in the email we send you when the product is shipped.Japan Post Individual Number Search SystemPlease check the shipping status.
*You cannot specify the shipping company.
*We do not accept requests for delivery to delivery boxes.

If you have any inquiries regarding changes to delivery instructions or delivery addresses after the product has been shipped, or if the product has not arrived by the specified time, we apologize for the inconvenience, but please check your shipping slip number and contact us directly using the details below.

Japan Post Inquiry
Toll free number: 0120-23-2886 (from landlines) / 0570-046-666 (from mobile phones)
Business hours: Weekdays 8:00am - 9:00pm / Saturdays, Sundays and holidays 9:00am - 9:00pm

*If for some reason we are unable to ship the product from our warehouse as scheduled, or if we have to put the delivery on hold or cancel it, our Customer Support Center will contact you.

Delivery time

Normally, it takes one month from the time your order is confirmed for production, and the product will be shipped after production. Production times may vary for certain products, so please check the "Estimated delivery date" listed under "Shipping" on each product page. Please note that we do not accept requests for specific delivery dates. In the unlikely event that the product has not arrived within one month of your order or the estimated delivery date, we apologize for the inconvenience, butChiyono Anne ONLINE STORE Customer Support CenterPlease contact us at