Company Name
HOUSE OF HUNTER Co., Ltd.
Name of business operator

Chiyono Anne Yeager

Location of business

1-21-23 Hanegi, Setagaya-ku, TokyoJapan
156-0042
Business Contact Information
Phone number: 070-5592-8032
Contact: hello@chiyono-anne.com
Business hours: Irregular holidays (we will notify you in advance when we are closed)
Telephone reception hours

Weekdays: 10am-6pm Saturdays: 11am-5pm
(Reception is closed on Sundays and public holidays)

Sales price

The sales price will be the displayed amount (display price/tax included).
Required fees other than the product price

The following fees will be charged in addition to the product price.
1) Consumption tax: The tax rate is 10%.
2) Shipping Fee: For domestic shipments, we use Yu-Pack. Shipping fees vary depending on the product size and region, so please enter your address on the checkout page to check the shipping fee. For shipping fees that vary depending on the region and package size,"About shipping fees"Please refer to the page.

*The amount of consumption tax will change due to changes in the consumption tax rate.

Payment method and timing of the price (consideration)

◯Credit card settlement
VISA/MASTER/AMERICAN EXPRESS/DINERS/JCB
Payment period: At the time of order
(The payment will be debited from your account on the date designated by the credit card company with which you have a contract.)

◯ Bank transfer
Please make payment to the following account. Please pay the bank transfer fee.

Bank name: Mitsubishi UFJ Bank
Branch: Seijo Branch
Account number: Regular 0164395
Person in charge: HOUSE OF HUNTER Co., Ltd.

Payment period: Please make payment within 7 days after placing your order.

Timing of delivery of services or products

Made-to-order items:
All products are handmade.
After we confirm your payment, it will take approximately 2 to 3 months to produce your item.
The production period may vary slightly depending on how busy the studio is.

Special terms regarding returns
We do not accept returns of products unless the product is defective. As most items are made after receiving an order, we cannot accept cancellations after payment in principle. We do accept exchanges and returns for defective products, so please see our website for details."About returns and exchanges"Please refer to the page.

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About Alterations

Membership Status Repair details postage
(Only if mailing is required)
Royal
  • Six free alterations to improve the fit of your lingerie
  • Four free alterations to improve the fit of your clothing
  • Free replacement of parts due to deterioration over time
Our responsibility
Gold
  • Free bra underwire and strap adjustments
  • Free replacement of parts due to deterioration over time
  • Free alterations to improve the fit of shorts within one month of delivery
  • Free alterations to improve the fit of clothing within one month of delivery
Customer's responsibility
Silver
  • Free bra underwire and strap adjustments
  • Free replacement of parts due to deterioration over time
  • Free alterations to improve the fit of shorts within one month of delivery
Customer's responsibility
Bronze
  • Free bra underlay and strap adjustments for orders placed within one month of delivery
Customer's responsibility