Golden Week business schedule

Golden Week business schedule

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We would like to express our sincere gratitude for your continued patronage.
We would like to inform you of our opening days and business operations during the Golden Week period as follows.

Golden Week Holiday Period
Thursday, April 29, 2021 - Wednesday, May 5, 2021

[Suspended operations during the above period]
●Inquiries regarding products
●Press inquiries
* Regarding inquiries received during the holiday period,
We will respond to your inquiries starting from Thursday, May 6, 2021.

[Regarding atelier reservations during the above period]
In addition to the regular reservation slots, we have special reservation slots for Golden Week.
The atelier is available for reservation on the following days:ReservationsPlease check the following information.
*We will continue to respond to inquiries regarding atelier reservations during this period.

We apologize for any inconvenience caused during this period and appreciate your understanding.

[Business hours during the state of emergency]

Due to the declaration of a state of emergency in Tokyo, atelier reservations during this period will be limited to those who reside in Tokyo.

◆ State of emergency declaration period
April 25, 2021 (Sunday) - May 5, 2021 (Tuesday)

If the state of emergency is extended, the above measures may be extended.
More detailed information will be posted on the announcement banner on our official website and on our official Instagram account from time to time, so please check them out.

We apologize for any inconvenience this may cause.
We kindly appreciate your understanding.

Anne Chiyono

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About Alterations

Membership Status Repair details postage
(Only if mailing is required)
Royal
  • Six free alterations to improve the fit of your lingerie
  • Four free alterations to improve the fit of your clothing
  • Free replacement of parts due to deterioration over time
Our responsibility
Gold
  • Free bra underwire and strap adjustments
  • Free replacement of parts due to deterioration over time
  • Free alterations to improve the fit of shorts within one month of delivery
  • Free alterations to improve the fit of clothing within one month of delivery
Customer's responsibility
Silver
  • Free bra underwire and strap adjustments
  • Free replacement of parts due to deterioration over time
  • Free alterations to improve the fit of shorts within one month of delivery
Customer's responsibility
Bronze
  • Free bra underlay and strap adjustments for orders placed within one month of delivery
Customer's responsibility