About
Member
Status
Membership status
Membership status
Expressing gratitude to our customers
A member status system that allows you to enjoy rewards and services for your purchases
Summary
Membership status
Member's purchase amountCumulativeWe offer four status levels: "Bronze," "Silver," "Gold," and "Royal," depending on your status.
Regardless of whether you purchase through our online shop, atelier, email or Chiyono Anne events, all points will be added to your purchase amount, so you can continue to enjoy shopping in a way that suits your lifestyle.
Rewards & Conditions
Membership status benefits and conditions
* Purchase amount = Subtotal amount excluding tax and shipping
⚫︎Each member status*Click here for the scope of repairs
*All membership statuses are valid for one year.
*The purchase price does not include consumption tax and shipping fees.
Important points to note about benefits
- Membership status benefits includeWithin the valid periodPlease note that if you do not use the benefit within the period, it will expire.
- "Birthday Coupon"teethAvailable only in the online shopYou can.
- "Membership coupon"teethBoth the atelier and online shopYes, you can.
*Please note that orders made as a guest will not be converted.
*If you cancel or return the item, the total will not be added to your purchase price.
*If you use a discount coupon, the payment will be made after the discount has been applied.Subtotal amount (excluding tax and shipping)will be cumulative.
Term
Membership status validity period
[Updated July 1, 2024]
●The membership status period will be reflected when the cumulative purchase amount requirement is met, and the validity period will be one year from that date. If the purchase amount requirement for a higher status is reached during the period, the rank up will be reflected immediately.
If you do not rank up during the validity period, your status will be upgraded for the cumulative total of one year going back to the last day of the status validity period.Your status for the next year will be determined based on your purchase amount.
●Customers who are members before June 30, 2024teethCumulative purchase amount for the year from July 1, 2023 to June 30, 2024Due toStatus will be updated from 7/1/2024will be done.
●Before June 30, 2024The membership status rules have changed.
The following are the changes.
1. Abolition of first-year and continuing terms
2. Ranking up of each member status is reflected immediately
3. Elimination of one-level downgrades in membership status
4. The cumulative purchase amount is based on your purchase history for the past year.
⚫︎Example of a member with a purchase history before June 30, 2024
⚫︎Example of a member who made their first purchase after July 1, 2024*
*This also applies to members who have no purchase history between July 1, 2023 and June 30, 2024.
⚫︎Example of ranking up
How can I check my Status?
How to check your current membership status
Customer's "My AccountYou can check your current status by logging in to the " page.