The

Process

Step 1

Design consultation and measurements

Discuss your image with the designer,
Choose the fabric and take measurements.

Design Meeting

You will discuss the lingerie design with the designer. Please feel free to tell us anything about your wishes, dream designs, concerns, etc. We recommend that you bring a fitting or photo of the dress you will be wearing.

Fabric selection

You can choose from a variety of the finest materials, including silk, river lace, and stretch tulle, all carefully selected and directly imported by our designers from London, Paris, and other places.
The silk satin used by Chiyono Anne is a fabric developed for lingerie, and is a top-class washable silk in terms of color, feel, elasticity, texture and luster.

Measurements

Taking measurements is a very important step to ensure the perfect fit of your lingerie. Our designers use Chiyono Anne's unique method to measure more than 12 points.
Using this as a basis, we will work together to create a design that goes beyond numbers and is perfectly suited to your body and mind.

Step 2

Atelier Work

We will give you a final quote and then we will get to work on the project.

Pattern Creation

A pattern is created based on the determined design and dimensions.

Basting

We do not use the fabric that will be used for the final product, but instead do a fitting using a similar material.

Step 3

Temporary fitting

In order to make final adjustments to the design,
Perform fitting.

fitting

We recommend having a fitting with the dress.

Design tweaks

We can't make major changes to the design, but we will make minor adjustments until you are satisfied.

Step 4

delivery of materials

The completed item will be delivered to you.

Delivery

All completed items will be delivered in a box with a ribbon.

fitting

If you wish, we can also do a fitting again when you receive the item.

Step 5

Aftercare

To ensure long-lasting use,
We will provide aftercare.

Aftercare Service

After delivery, we will contact you to ask how the lingerie feels. If there are any defects or flaws, we will check and repair as soon as possible after receiving your contact.
We hope that you will treasure your Chiyono Anne lingerie for a long time to come. We will also provide care for any damage that may occur through use, so please feel free to contact us.
After your wedding, we can also alter your lingerie so that you can wear it as everyday lingerie.

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About Alterations

Membership Status Repair details postage
(Only if mailing is required)
Royal
  • Six free alterations to improve the fit of your lingerie
  • Four free alterations to improve the fit of your clothing
  • Free replacement of parts due to deterioration over time
Our responsibility
Gold
  • Free bra underwire and strap adjustments
  • Free replacement of parts due to deterioration over time
  • Free alterations to improve the fit of shorts within one month of delivery
  • Free alterations to improve the fit of clothing within one month of delivery
Customer's responsibility
Silver
  • Free bra underwire and strap adjustments
  • Free replacement of parts due to deterioration over time
  • Free alterations to improve the fit of shorts within one month of delivery
Customer's responsibility
Bronze
  • Free bra underlay and strap adjustments for orders placed within one month of delivery
Customer's responsibility